Currently, we only ship within the contiguous U.S. and Canada, free of charge. We're working on expanding our reach and will keep you updated on international shipping options. Please note, we can't ship to Hawaii, Alaska, Puerto Rico, Guam, and other U.S. territories at this time. We appreciate your understanding and apologize for any inconvenience.

We aim to dispatch orders within 2 business days. Once shipped from our warehouse, you can expect your package to arrive within 3-5 business days. Please note, delivery times might vary depending on your location and the shipping option selected during checkout. For updates or questions regarding your order's status or estimated arrival, don't hesitate to get in touch with us.

Sure! We offer hassle-free returns within 30 days for any product quality issues, along with a solid 12-month warranty on all our products. If you encounter any problems with your purchase or need help with returns or warranty claims, our customer service team is here to assist you every step of the way.

The 12-inch bike measures 35.4 x 20.1 x 23.6~26.4 inches, and the 14-inch bike measures 40.9 x 20.1 x 25.2~28.0 inches.

The 12-inch bike has a maximum weight capacity of 50 pounds, and the 14-inch bike has a maximum weight capacity of 60 pounds.

The bike comes equipped with a fully enclosed chain guard and rear coaster brakes to ensure a safe riding experience for children.

Yes, the bike features an adjustable seat height to accommodate growing children, with the 12-inch bike ranging from 18.1 to 22 inches and the 14-inch bike ranging from 19.3 to 23.2 inches.

The bike frame is made from durable aluminum, with other components such as the chain guard and training wheels made from high-quality steel.

The Rido Kids Bike uses a U Brake system, which is a reliable and easy-to-use braking system for children.

Yes, the design and style of the bike are intended to be unisex, making it suitable for both boys and girls.

The bike should be wiped clean with a damp cloth as needed. Regular maintenance checks are recommended to ensure all parts are secure and functioning correctly.

The bike comes with training wheels, a chain guard, a basket, and a bell included.

Currently, the bike is available in 12-inch and 14-inch wheel sizes.

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The bike is ASTM and CPC certified, meeting the necessary safety standards.

Yes, the bike comes with a 12-month warranty covering any manufacturing defects.