Currently, we only ship within the contiguous U.S. and Canada, free of charge. We're working on expanding our reach and will keep you updated on international shipping options. Please note, we can't ship to Hawaii, Alaska, Puerto Rico, Guam, and other U.S. territories at this time. We appreciate your understanding and apologize for any inconvenience.

We aim to dispatch orders within 2 business days. Once shipped from our warehouse, you can expect your package to arrive within 3-5 business days. Please note, delivery times might vary depending on your location and the shipping option selected during checkout. For updates or questions regarding your order's status or estimated arrival, don't hesitate to get in touch with us.

Sure! We offer hassle-free returns within 30 days for any product quality issues, along with a solid 12-month warranty on all our products. If you encounter any problems with your purchase or need help with returns or warranty claims, our customer service team is here to assist you every step of the way.

No, the Weddell Orbit Electric Baby Swing is designed for playtime and soothing only — it is not intended or recommended for prolonged or overnight sleep. Once your baby falls asleep in the swing, we recommend gently moving them to a safe sleep space, such as a crib or bassinet, following pediatric sleep safety guidelines.

The HARPPA Weddell Orbit Electric Baby Swing features a higher seating position for better parent interaction, 5 adjustable swing modes to mimic gentle human motion, an ergonomic, spine-supporting seat, a detachable and machine-washable cushion, a lightweight yet sturdy aluminum base, a touchscreen and remote dual-control system, a 5-point safety harness, and 10 built-in soothing melodies.

The Weddell Orbit Electric Baby Swing has packaged dimensions of 28.54 × 25.59 × 6.1 inches (L×W×H) and a net weight of 9.9 lbs (4.5 kg). It supports a maximum weight capacity of 20 lbs (9 kg), designed specifically for infants from 0-6 months.

Designed for infants from 0-6 months, our Weddell Orbit Electric Baby Swing features an adjustable 5-point safety harness for secure positioning and a machine-washable ergonomic seat pad that supports spinal development. The reclining seat angle can be adjusted to keep your baby comfortable as they grow, while the 20 lbs (9 kg) weight capacity ensures extended use through early infancy.

Our swing uses a standard 100-240V AC power adapter (included) for reliable indoor operation. For added convenience, it also supports power bank connectivity via the included USB cable for portable outdoor use. The remote control requires 1 CR2025 battery (included). All power systems operate at a child-safe 5V/1A low voltage.

Yes! Weighing just 9.9 lbs (4.5 kg) with a lightweight aluminum frame and compact foldable design, our swing is easily portable. It features dual power options (standard AC adapter for home use or USB/power bank for on-the-go convenience), making it ideal for both moving between rooms and family travels.

The HarppaBaby Swing features dual control options: a responsive touchscreen panel on the base and a convenient remote control. You can easily adjust 5 swing speeds, set 3 timer options (8/15/30 minutes), play built-in nature sounds, and rotate the seat 90° to switch between parent-facing and world-facing modes. The intuitive design ensures effortless operation.

The HarppaBaby Swing features 10 soothing built-in nature sounds and gentle melodies to help calm and comfort your baby. You can also easily connect your mobile device to play personalized lullabies or music through the swing's built-in speakers. Volume adjustment and sound selection are conveniently managed through the touch control panel or remote.

Our swing prioritizes safety with a sturdy aluminum alloy frame, a secure 5-point harness, and a low-center-of-gravity design for stability. The ergonomic seat supports healthy spinal development, while the machine-washable, breathable fabric ensures comfort. While no mosquito net is included, the high-view design allows better air circulation and parent interaction. All materials meet ASTM F2088 safety standards.

The machine-washable seat pad and pillow can be easily removed and cleaned with mild detergent. The aluminum frame and plastic components should be wiped with a damp cloth. Always ensure all parts are completely dry before reassembly and regularly check the connections and harness for security.

Yes. The HarppaBaby Swing offers multiple adjustment options:

• 5 swing speed modes to control motion intensity
• Reclining seat angle (manually adjustable via buttons on both sides)
• 90° seat rotation (switch between parent-facing and environment-facing modes)
  These features allow you to customize the position for your baby's comfort and developmental stage.

The swing includes 10 built-in natural soundtracks (such as white noise and gentle melodies) to soothe your baby. It also features Bluetooth connectivity, allowing you to easily play lullabies or music from your personal device through the swing's integrated speakers. Volume and track selection can be conveniently controlled via the touch panel or remote.

For safety and motor longevity, it's recommended to use the timer settings (8/15/30 minutes) and not to operate the swing continuously for extended periods.

The fabric is chosen with baby's sensitive skin in mind, but for specific hypoallergenic properties, please refer to the product materials or contact customer service.

Yes, the music is optional and can be turned off while still using the swing function.

First, verify the power connection and ensure the 5V/1A adapter is properly connected. Check that the remote's CR2025 battery is correctly installed. If the issue persists, restart the swing. For unresolved problems, refer to the troubleshooting guide in the manual or contact HarppaBaby support atcare@harppababy.com. Do not attempt unauthorized repairs.

We recommend performing a quick safety check before each use, ensuring all connectors, harness buckles, and moving parts are secure and functional. Additionally, conduct a thorough monthly inspection of the frame, joints, and electrical components. Always stop use immediately if any loose parts or abnormalities are detected.