Currently, we only ship within the contiguous U.S. and Canada, free of charge. We're working on expanding our reach and will keep you updated on international shipping options. Please note, we can't ship to Hawaii, Alaska, Puerto Rico, Guam, and other U.S. territories at this time. We appreciate your understanding and apologize for any inconvenience.

We aim to dispatch orders within 2 business days. Once shipped from our warehouse, you can expect your package to arrive within 3-5 business days. Please note, delivery times might vary depending on your location and the shipping option selected during checkout. For updates or questions regarding your order's status or estimated arrival, don't hesitate to get in touch with us.

Sure! We offer hassle-free returns within 30 days for any product quality issues, along with a solid 12-month warranty on all our products. If you encounter any problems with your purchase or need help with returns or warranty claims, our customer service team is here to assist you every step of the way.

The Nordo Tower is a sturdy, adjustable standing platform designed for young children who want to stand at counter-height and join you in the kitchen or activity zone. It opens up moments of togetherness — stirring, rinsing, tasting, sharing — while keeping your little one safely at your side.

Yes. The main structure is made from responsibly-sourced rubberwood certified under the FSC® MIX label (FSC® C216180). No harmful coatings, finished with safe materials ; it blends design and peace of mind.

This tower is designed for children from around 18 months to about 6 years. That said, to use it safely your child should already be able to stand steadily, climb up with help, and understand basic directions like “hold on” or “step up”. For younger toddlers who are still unsteady, stay in reach and assist each step of the climb.

The built-in anti-slip strips are located on each step to provide extra grip and stability for your child while they climb or stand. This ensures a secure experience, giving parents peace of mind.

The dual-sided chalkboard turns your Nordo Tower into a Montessori-inspired creativity station that encourages imagination, independence, and hands-on learning.

One side is a classic chalkboard, perfect for drawing with chalk — whether it’s doodles, shapes, or sweet little notes to Mom and Dad.

The other side is a whiteboard, designed for water-based dry-erase markers that wipe clean effortlessly.

This fun and educational feature helps children explore colors, practice tracing letters, or even write a family grocery list right beside you. It transforms ordinary moments into playful learning time — and when they’re done, both sides wipe clean in seconds, ready for their next masterpiece.

• The HARPPA Nordo Tower features three adjustable heights to accommodate children from 18 months to 6 years old.
• It includes a dual-sided chalkboard for creative activities.
• The removable safety net ensures child safety.
• It's made from rubberwood and can support up to 130 pounds.
• The design is compact, making it easy to store when not in use.

The Nordo offers three adjustable platform positions: roughly 17.1″, 13.5″, and 9.8″. As your child grows taller or more confident, you can select the height that keeps them at peak working level without overstretching — and the tower grows right along with them.

While the tower is built with stability in mind, tipping can happen if used improperly. To keep it safe:

• Place the tower flat against the counter so your child faces the work surface and doesn’t lean backward.
  
• Ensure all four feet are firmly on the floor — avoid placing it on rugs or uneven surfaces.
  
• Stay within arm’s reach whenever your child is climbing or standing.
  
• If your child begins to rock, jump, or play “sneaky climb” while on it, gently redirect. It’s meant for standing and helping — not jumping.

Safety is built in. The Nordo Tower has:

• Safety rails and an optional removable safety net to help reduce fall risk
  
• Smooth, rounded edges
  
• Three anti-slip strips on the steps for better footing
  
• A sturdy base that’s designed for stability
  
• Low-VOC, lead-free, phthalate-free finish
  
• ASTM & CPC safety certification
  
  And yes — it’s tested to hold up to 130 lbs.

Simply wipe the wood with a damp cloth (avoid alcohol-based cleaners). If you spot a minor scuff or rough area, gently sand with fine-grit paper and apply a child-safe wood finish if you like. Regularly check that screws and anti-tip feet are secure — a quick “check-in” helps keep things safe and still looking lovely.

The Nordo Toddler Kitchen Tower not only serves as a practical tool to help children safely reach kitchen countertops but also adds an aesthetic touch to your kitchen decor. With its variety of colors and appealing design, it makes for an ideal gift for kids. Let your child join in on the kitchen fun, whether it's cooking or baking, and watch their excitement as they explore and help out. It's a gift that combines practicality and enjoyment.

No, the safety rail is not removable as it is securely attached to the back of the HARPPA Tower.

The package dimensions for the Toddler Kitchen Tower Helper are 39 inches in length, 20.1 inches in width, and 4.8 inches in height. The item dimensions are 45.0 centimeters in length, 42.7 centimeters in width, and 91.7 centimeters in height. These dimensions provide you with an idea of the tower's size, ensuring it fits well in your kitchen or chosen space.

Yes — the Nordo Tower comes with a 24-month warranty. If you receive any damaged or missing parts, contact care@harppababy.com with your order number, photos of the issue, and your shipping address. We’ll send replacement parts promptly to keep your set safe and functional.

Yes, some assembly is required, but we provide all the necessary tools. Assembly typically takes between 15 to 30 minutes, and instructions are included.

Absolutely! While it's great for kitchen activities, the HARPPA Nordo Tower can also be used for various tasks and creative endeavors. It's a versatile tool for your child's exploration and learning.

The footprint is about 17.2″ deep × 16.7″ wide × 33.4″ high, weight ~25.8 lbs. Compact enough for many kitchens — even tighter condos. It also has easy-grip handles so you can move it from kitchen to dining or tuck it aside when you need space.

Just remember: wherever you move it, put it back firmly against the counter for safety.

Yes — a few good habits will help:

• Always supervise your child while using the tower.
  
• Clear the counter and surrounding area of hot pans, knives or heavy items when the child is at counter height.
  
• Use in a flat, stable area — no sloped floors.
  
• Make sure children wear socks with good traction or go barefoot for better grip on anti-slip strips.
  
• When you’re done for the day, move the tower away or ensure you’ve reset the space so it’s ready for next time.
  

That’s the beauty: the Nordo Tower stays part of your home. Use it as a craft platform, helping station, reading stand, or side helper for older kids. Its design is timeless and adaptable, so it won’t end up tucked away in the attic.