Voluntary
Recall
Support Center
At Harppa, family safety comes first. This page helps customers find recall notices, check affected products, and get support quickly. Only the models, lot codes, or production details listed in each notice are included.
2026 Harppa Nordi Foldable Toddler Tower Voluntary Recall
This voluntary recall applies to affected Nordi Foldable Toddler Towers, Model HANS0002. Harppa is providing a free repair kit that includes protective netting, stabilizing feet, and installation instructions. Customers with an affected tower should stop using it and request the free kit.
Request Free Repair Kit
General Recall Questions
Are products currently sold by Harppa included in these recalls?
What should I do if my product is affected?
Who should I contact if I am not sure whether my product is affected?
Recall Support
After service
If you have questions about this voluntary recall, or if you are not sure whether your product is affected, please contact our recall support team directly.
Please include your order number, product model, lot code, and a clear photo of the product label if available.
Customer Support Hours
Call us at +1 (833) 471-9321
Customer service hours:
Monday – Friday
10:00 AM – 7:00 PM Eastern Daylight Time (EDT)
7:00 AM – 4:00 PM Pacific Daylight Time (PDT)
We’re here to help make parenting a little easier. Phone support is available on weekdays.
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